Returns & Exchanges

At Nurri, we stand behind the quality of our nutritious products. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened items and a satisfaction guarantee on your first order.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the unopened food items in their original packaging, ensuring the RMA number is clearly written on the outside of the box.

• 3.
  Ship Item Back

  Use a trackable shipping service to send your package to our quality control facility for inspection and processing.

• 4.
  Receive Your Refund

  Once our team verifies the condition of the items, we will issue a full refund to your original payment method within 5-7 business days.